ITelagen’s business may involve cloud computing, electronic health records (EHR) and tech support, but it is “not a software company,” CEO and founder John O’Keefe asserts. “We’re providing a service and our products are people.”

Based in Jersey City, N.J., ITelagen offers IT support services, cloud hosting, EHR services and hosting, and software. O’Keefe, a longtime veteran of the tech industry, founded the company in 2006.

“Back in the dot-com days, I was one of the inventors of support automation technology,” he recalls, noting that he founded a software company that provided remote support tools. “We developed software that would sign up customers to the Internet and tools to provide support remotely over the Internet.”

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For 53 years, Centurion Medical Products has focused on creating and selling superior-performing products. Working to improve patient care and caregiver efficiency is Centurion’s goal, and it strives to ensure that products arrive as expected when expected. 

“Our emphasis on innovation and education is targeted toward reducing complications like infections, shortening procedure times and reducing the number of times a patient needs to be poked and prodded,” President and CEO Tom Archipley says. “These are areas where we can save hospitals substantial money by reducing their operating costs while increasing HCAHPS scores and bottom line profits.”

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A strong culture, a focus on innovation and strategic acquisitions are all parts of Premier Healthcare Exchange’s equation for success.

Ever since it was incorporated in 2001, Premier Healthcare Exchange, Inc. (PHX) has sought to become a company that can provide its clients with innovative solutions through a wide range of services. Today, the company provides advanced cost management solutions for health plans and delivers electronic payments and explanations of payments to healthcare providers. The company’s solutions are used by insurance companies, healthcare providers, Taft-Hartley Funds, HMOs and third-party administrators.

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J. Knipper and Company Inc. understands the challenges facing the healthcare industry. Founded in 1986, the company’s core competencies include direct marketing, sample and literature fulfillment, salesforce support, and samples management services as well as data management. Knipper’s client base includes top pharma companies, startups and everything in between. By continuously assessing the market’s needs and developing turnkey solutions that meet or exceed them, Knipper has enjoyed strong partnerships with its clients that help ensure both parties meet their established goals.

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When it comes time to choose a program to bring you or a loved one back to health, several factors come into play. Sure, you want a well-run and organized facility, but you also need the human element present in the caregivers. iCare, headquartered in Connecticut, has responded to this challenge by blending state-of-the-art facilities and comprehensive rehabilitation programs administered by highly trained staff with a healthy dose of empathy and care, just like its name suggests.

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Every second matters in a hospital environment, and a language barrier can be a critical obstacle for healthcare providers to overcome. That’s why CyraCom International Inc. takes its business so seriously, according to Chairman and CEO Jeremy Woan. CyraCom provides hospitals and other healthcare facilities with reliable, accurate services that enable healthcare professionals and patients to overcome language barriers so patients are given the exact care they need. With CyraCom, providers can connect to a qualified interpreter in over 200 languages in 15 seconds or less, on average.

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While some businesses are set in their ways, making it difficult for them to adjust to their clients’ changing needs, Royal Solutions Group LLC stays flexible so it can customize any of its products for its customers, Partner and Chief Marketing Officer Rafal Pisarski says.

“Our CEO and partners are not afraid to roll up their sleeves, get involved and demonstrate our agility to offer a custom set of solutions, which other firms cannot handle while still maintaining high quality,” he says. “We are there to create value in the client’s unique environment and to help them achieve their goals.”

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Now that many healthcare organizations have met their deadlines for meaningful use of electronic medical records (EMR) and received compensation from the federal government for their healthcare investments, they find their reimbursement levels decreasing and their healthcare requirements increasing.

To offset the adverse effects to profitability this can cause, many health systems are looking to optimize their IT investments, and physician-owned practices are seeking assistance in their transition to EMR and other IT systems. This is where a company like Path Forward – whose employees recommend and also support the best software and hardware systems for healthcare organization clients – can make a crucial difference.

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